Following delivery of HOW—A New Lens, Kellogg surveyed managers and executives who completed the course and received overwhelmingly positive feedback—with participants reporting that the content was relevant to their jobs and applicable to real-life situations. More than 90 percent of survey respondents said they “probably” or “definitely” will use what they learned from HOW—A New Lens on the job and apply it to real-life situations.
Participants also provided substantial qualitative comments, complimenting the format, the usefulness and the theme of the course. In the words of one participant: “Too often we become focused on metrics, and the method for achieving those metrics becomes little more than an afterthought. This course was excellent, simply because it pointed out that our business is largely relationship based, and the HOW is more important most times than the WHAT. Great training. I’ll use it not only at work, but in my relationships outside of work.”