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Calling for an Apology Cease-Fire

Dov Seidman has published an article on Dealbook to launch a NYT's Apology Watch Project, an ongoing project that will empirically assess the authenticity of apologies. Seidman describes a glut in public apologies, ranging from Governor Chris Christie's to Snapchat's reluctant apology, and mourns the "loss of the genuine apology." He proposes a new way of assessing apologies:
 
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Topics: Apologies

Apology Not Accepted: The Right — and Wrong — Way to Say You’re Sorry

Dov Seidman discusses this highly relevant topic in this TIME Magazine Online piece: Apology Not Accepted: The Right – and Wrong – Way to Say You’re Sorry.

The past month has seen a flurry of high-profile apologies.  From Bloomberg’s apology over data-snooping to acting IRS commissioner Steven Miller’s apology for ‘poor service.’  When delivered sincerely, apologies can help renew trust and rebuild a damaged brand. 

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Topics: Apologies