The Future of Compliance Training: Device Agnostics

June 18, 2020
LRN Corporation

Employee training has evolved considerably in recent years, ushering in new approaches to learning and innovating training delivery. This modernization of workplace learning, whether in ethics and compliance training or onboarding and job training, has transformed businesses around the world, making them more agile and productive in an increasingly competitive environment.

Deciding which training processes to enhance and which technologies to implement can be a tough challenge for any enterprise. But with mobile device usage on the rise, businesses evolving due to the COVID-19 epidemic, and more tech-savvy professionals joining the workforce, the case for adopting a device-agnostic mobile learning (mLearning) solution grows stronger.

The Case for Device-Agnostic Training

When it comes to training, ease of use is all-important to compliance and learning teams. And this is where device-agnostic solutions make the greatest impact.

From teams to individuals, employees use different tools, operating systems, and devices to stay in touch and be productive. Device-agnostic software bridges the gap created by different devices, enabling employees to access content no matter what type of device they’re using.

Companies that make intelligent use of these different devices in training gain a big advantage. In addition to helping employees start training on one device (such as an office computer) and pick up where they left off on a smartphone or tablet, a device agnostic program ensures the training experience and information is seamless across every device. In other words, it’s a win-win for the company and employees alike.

Organizations are Making the Leap to Mobile Learning

Study after study shows why executives and compliance teams view mobile learning as a business advantage, and how enterprises implementing this training strategy are benefitting.

  • A study by T-Mobile found that 63% of global enterprises view mobility as the single biggest contributor to their company’s competitive advantage, with 7 out of 10 saying it was a top priority for their business
  • Chief Learning Officer Magazine data showed that 52% of CLOs expected to invest in content for mobile learning
  • The same study also found that 76% of eLearning was delivered via mobile devices in 2018 versus 12% just four years prior
  • Moreover, 54% of CLOs said they chose mLearning for its ability to reach a large audience with few resources
  • At Merrill Lynch, employees using mobile devices finished compliance courses 45% faster than computer users, contributing to an estimated 4,270 hours of extra productivity

Why a Device-Agnostic Training Solution Matters

Mobile devices like smartphones and tablets have reached a point where they’re more powerful and versatile than some of today’s PCs and laptops. Add this to their intrinsic portability plus their wider connectivity, and you get an ideal scenario for businesses to improve everyday processes through the technology.

Here’s why companies around the world are taking a device-agnostic, mobile-friendly approach to ethics and compliance training.

Training Flexibility

One of mLearning’s greatest strengths is that it enables employees to complete training tasks anywhere, at any time, and on any device of their choosing. Compared to in-person training, this learner-centric approach not only minimizes the time employees spend away from their desks, it also enables them to learn at home, on their commute, or during breaks at the office.

Bite-Sized Learning

Microlearning, or learning in short and digestible modules, improves the efficiency of learning transfer by 17 percent. This approach fits naturally into the mLearning environment, where interacting with bite-sized content is normal and expected.


Another benefit of mLearning is that it shortens the feedback loop by giving compliance teams quick insights about employee training challenges and facilitating easier collaboration due to its easier integration among staff. Armed with this knowledge, compliance teams can use information to see where training needs improvement and can give employees faster feedback throughout the training process.

Future-proofed Training

With Millennials and Gen Z making up more and more of the modern workforce, there’s a growing need – and expectation – for businesses to use mobile technology in the office. By working more closely to the expectations of incoming talent, mLearning can extend the shelf life of your compliance program and provide training that integrates better with your employees’ lives.


The functionality of mobile devices makes them the ideal platform for game-based learning, which is shown to boost learning retention, engagement, and participation. Through immersive experiences and interaction with real-world scenarios, gamified mobile training can test employee knowledge and inspire competition by offering badges, scores, and other types of rewards for completing training modules.

As a leading innovator of ethics and compliance training, Interactive Services has helped hundreds of businesses worldwide benefit from our device-agnostic mobile learning programs. Experience these advantages at your organization by signing up for a free 7-day trial of our award-winning solutions.

About the Author

LRN Corporation

Ethics and compliance leader providing tools, education, and advisory services for global companies to inspire principled performance. LRN’s overall approach recognizes the inherent limitations of rules and regulations in influencing behaviors. In our view, focusing on actions that help build and maintain a values-based culture will mean more compliance and reduced costs as a result of tangible and sustainable behavioral change.

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